Support Coordinator / Office Manager

Gregory Hills NSW, Australia
16 days ago

Description

Location: Gregory Hills, NSW
Employment Type: Full-time or Part-time
Experience: Minimum 1 year
Work Arrangement: Flexible – hybrid model (office, community, and work-from-home)

About Us
We are a growing Allied Health and disability support organisation committed to empowering individuals to achieve their goals and live independently. We take pride in delivering high-quality, person-centred services that are flexible, compassionate, and focused on making a real difference in people’s lives.

About the Role
We are looking for a motivated and organised Support Coordinator / Office Manager to join our friendly team in Narellan, NSW.
This hybrid role combines Support Coordination with office management and administrative oversight, ideal for someone who enjoys variety and autonomy in their work. The role offers flexible working conditions, allowing you to complete coordination, reporting, and administrative tasks from home while attending community visits and office-based meetings as required.
You will support NDIS participants to navigate and implement their plans, coordinate services, and oversee day-to-day office operations to ensure smooth and efficient business functioning.

Requirements

Requirements
  • Minimum 1 year of experience in Support Coordination, Office Management, or a related administrative role
  • Qualification in Community Services, Disability, Allied Health, Business Administration, or equivalent experience
  • Sound understanding of the NDIS framework
  • Current NDIS Worker Screening Check, Working with Children Check, and Police Check
  • Current Driver’s licence and reliable vehicle
  • Excellent communication, organisational, and multitasking skills
  • Ability to work independently and manage flexible work arrangements

Bonuses

Benefits

What We Offer
  • Flexible working conditions – work-from-home options available for admin and reporting tasks
  • Supportive and positive team culture
  • Opportunities for career progression within a growing organisation
  • Ongoing professional development and training
  • Competitive remuneration based on experience
  • A rewarding role that combines meaningful client support with organisational leadership

Responsibilities

Support Coordination Duties:
  • Work with NDIS participants to understand and implement their NDIS plans
  • Coordinate and connect clients with appropriate supports and services
  • Build participants’ capacity to manage their plans independently
  • Monitor progress and maintain accurate case notes and reports
  • Liaise with families, providers, and external stakeholders
Office Management Duties:
  • Oversee daily office operations and provide administrative support to the team
  • Manage scheduling, documentation, and communication between staff and clients
  • Maintain participant records and ensure compliance with NDIS and organisational standards
  • Assist with onboarding new staff and maintaining HR documentation
  • Support management with reporting, invoicing, and general business administration

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